Verizons Contact Center Hub solution is an easy-to-use, cloud-based contact center that enables customers to connect with your business by voice or text messages, anytime and anywhere. Provide exceptional service for your customers, whether you’re a small or large business.
Contact Center Hub gives you:
• Simple voice and text messaging capabilities, including all common contact center features, such as call recording.
• Toll-free or 10-digit numbers that include minutes of use in our flat-rate monthly pricing.
• Configurable call routing for Interactive Voice Response or direct-dial numbers from a browser.
• Real-time analytics and reporting for managers and administrators.
• Native CRM integrations to enhance your current business processes.
Download Contact Center Hub now, and spend more time engaging with customers and less time dealing with technology.